Help

Below you will find a list of frequently asked questions with answers. If you have a question that is not answered below, please contact us.

Q: How much does it cost to register?
A: Nothing. Registration is FREE.

Q: What do I get with my FREE registration?
A: As a registered member of Atl e-ticket you will be able to load your events, add pictures and rate the ads posted to the site.

Q: Do I have to register to use the site?
A: No. You can browse and search ads without registering. However, you should still register! It saves time, as the site will remember various preferences for you. Note: In order to create ads, you will need to register. Registration is FREE and ads are very affordable.

Q: Who can post events?
A: Any registered user.

Q: When I go to the events section I cannot see all of the events?
A: Make sure the Category and Location both say -Any- that way you will be able to see all events on Atl e-ticket.

Q: How much does it cost to post an event?
A: Nothing, you can post your events for FREE as long as you are a registered user.

Q: How Much Do Ads Cost?
A: We have 4 plans available. Please go to our pricing page for the most up to date pricing info.

Q: Do I Have to Register to Create Ads?
A: Yes. You must be a registered user to create ads. Registration is FREE and ads are very affordable!!!!

Q: How Long Does an Ad Run?
A: You decide how long to run your ads. Your ads will run until they expire or until your subscription ends. In order to ensure that your ad is not deleted please update your subscription prior to it expiring. We will notify you via email before your subscription ends.

Q: I created an ad but it does not show up in search results. Why?
A: You need to run your ad. Go to My Account and click on Run ad to the left of the ad you wish to run. The system will ask for your credit card information. Your ad will run as soon as your payment is processed.

Q: What Category Should I Put My Ad In?
A: Place your ad in the categories the best fit your establishment. When you purchase your subscription it allows you to post multiple ads under different catagories. The amount of ads you can post depends on the plan that you purchased. Placing your add in several categories helps your establishment get the most exposure. If you know that you are a dance club but you also have a comedy night, place your main ad under dance club and then post an ad for your comedy night too.

Q: What region should I put my ad in?
A: The region you live in. By default the region will be the region you specified on your profile when you registered, but you can change this at any time.

Q: Will my ad be visible in other regions?
A: Yes. All ads are visible in any region. The system will, however, always show a person ads in their region first, then ads from outside their region.

Q: I don't want my name, phone number or email address to appear on your site. What should I do?
A: You can have all your personal information remain private. Update your personal privacy preferences from the My Account page.

Q: If all my information is private how can a buyer contact me?
A: When your ad appears, instead of showing your contact information the following appears: "This seller has chosen to remain private. You may contact this seller via anonymous email by clicking here." The prospective buyer completes an on-line form and the system sends you an email without revealing your information to the prospective buyer.

Q: What is your privacy policy?
A: See Privacy Policy for details.

Q: How Do Regions Work?
A: atleticket.com covers the Atlanta area. When you register or create ads, you select a region. When you browse ads, ads in your region will be shown first. When you search for ads, ads in your region will be shown first.

Q: I don't see my city listed. What region should I choose?
A: Choose the city closest to you or the state you live in.